How it works

#pfp10for10

Get 10% off your next order by picking up 10 pieces of litter, taking a photo and sharing on social media with #pfp10for10. Don’t forget to mention us so we see it! If your account is private you’ll also need to message us with a screenshot of your post otherwise we won’t see it.

Facebook: @plasticfreepantryUK
Instagram: @plasticfreepantryUK
Twitter: @plastfreepantry

Packaging

Cardboard box filled with produceAll of our packaging materials are plastic free. We use Kraft paper bags for most dried produce and home compostable plant film for dried fruit, spices, nuts and ground coffee. If you get a clear bag in your order which looks suspiciously like plastic, it is this home compostable film.

We’ve tested the plant film in our own compost and it takes 12-16 weeks to break down. If you don’t have a compost bin you can tear it up and bury it in the ground if you have your own garden, or you’re welcome to return it to us and we’ll add it to our own.

The Kraft paper bags can be recycled if they have not absorbed oils from the food, or composted otherwise.

We use cardboard boxes and paper tape to send your packages, and sometimes use paper padding to add a little cushioning to the boxes. This padding is reused from parcels we receive or the paper sacks which our bulk produce comes in. If you have a food allergy please let us know in the notes at checkout and we won’t use any produce sacks from allergens to pack your order.

Allergen information

Lentils being poured into a paper bagWe work in a small facility and handle wheat gluten, nuts (including tree nuts) and soya in the same packing area.

We store allergens and free-from products separately in air tight containers and pack directly into the bags that we send the produce out in using separate labelled scoops. In between handling allergens we take care to clean down and sanitise our packing area before packing again.

We reuse paper produce sacks to pad boxes but store those used for known allergens separately. If you would like allergen-free box padding please add this to the order notes section during checkout.

We have a Food Standards Agency rating of 5, the highest possible rating. If you require any further information about allergens please contact us at shop@plasticfreepantry.co.uk

Delivery

We deliver to all of the UK mainland, Scottish Highlands & Islands, UK islands, Channel Islands, Northern Ireland, and Republic of Ireland. Unless your order is really small or is travelling outside of mainland UK, we generally use DPD Local as our main courier as they reduce and offset their carbon emissions to make all deliveries carbon neutral.

Letterbox sized orders and those under 800g in weight excluding packaging are sent via Royal Mail and orders delivered outside of mainland UK are usually sent via ParcelForce.

If you’re local to us you can collect your order for free from our premises in Daybrook, Nottingham (Monday to Friday, 9am-5pm). You can also bring in your own bags/containers for us to fill but this is only available on Fridays from 9am-5pm.

Our delivery zone prices reflect the zones set by our couriers. Unlike most supermarket delivery services we don’t have a minimum order value to qualify for delivery but for smaller orders we do have to charge nearly the full cost of delivery. It actually costs us even more still.

Produce is packed to order to reduce food and packaging waste and each order takes 2-3 working days to despatch. Once your order is complete and ready to go, we use a next day delivery service Monday to Thursday to ensure that your food reaches you as fresh as possible.

Area Price
UK mainland £6.90 for orders up to £35

£4.80 for orders over £35

Free delivery for orders over £75

Scotland Highlands, Islands & north

Postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE

£7.50 for orders up to £35

£6.35 for orders over £35

Free delivery on orders over £85

Northern Ireland, Isle of Man, Isles of Scilly, Isle of Wight £7.50 for orders up to £35

£6.35 for orders over £35

Free delivery on orders over £85

Channel Islands £10 for orders up to £35

£8.50 for orders over £35

Free delivery on orders over £100

Republic of Ireland £15 for orders up to £50

£12.50 for orders over £50

Free delivery on orders over £150