Delivery information and charges

Our delivery costs are:

Small package orders up to 800g in weight – £3.50

Parcels up to £35 – £5.20 plus VAT

Parcels between £35 and £75 – £4 plus VAT

Free delivery on orders over £75

We deliver to all of the UK mainland, Scottish Highlands & Islands, UK islands, Channel Islands, Northern Ireland, and Republic of Ireland. Unless your order is really small or is travelling outside of mainland UK, we generally use DHL as our main courier.

Letterbox sized orders and those under 800g in weight excluding packaging are sent via Royal Mail.

If you’re local to us you can collect your order for free from our premises in Daybrook, Nottingham (Monday to Friday, 9am-5pm). You can also bring in your own bags/containers for us to fill but please let us know in the comments box when placing your order, otherwise we’ll pre-pack it for you. Alternatively you can just walk in and order here, but for larger orders it is recommended that you order in advance as we’re usually busy and it can take a long time to pack a large order. You can also take advantage of our tiered discount rates and 10 for 10 by ordering in advance (please don’t bring your litter here to claim your discount as this is a clean food packing environment!)

Our delivery zone prices reflect the zones set by our couriers. Unlike most supermarket delivery services we don’t have a minimum order value to qualify for delivery but for smaller orders we do have to charge nearly the full cost of delivery. It actually costs us even more still.

Produce is packed to order to reduce food and packaging waste and each order takes 2-3 working days to despatch. Once your order is complete and ready to go, we use a next day delivery service Monday to Friday to ensure that your food reaches you as fresh as possible.